Support

Frequently Asked Questions

  1. What is the warranty period of my guitar?
  2. Who do I contact for warranty service for my guitar?
  3. What if my place of purchase is out of business or in another state?
  4. What if my guitar is not repairable?
  5. Will the Cool Tube preamp, CT4B II preamp or CT4-DX preamp work in my G-series Takamine?
  6. How can I get parts for my guitar?
  7. How many Limited Edition Models were produced in each year?
  8. What brand/gauge strings are factory installed on Takamines?
  9. What kind of strings come on the TB10 Bass?
  10. How much is my guitar worth?

What is the warranty period of my guitar?

For all Takamine and Jasmine non-Studio Series instruments: KMC Music Inc. Acoustic Instrument Limited Lifetime Warranty

For Jasmine Studio Series instruments (JS-141, JS-241, JS341, JS-441): KMC Music Inc. Acoustic Instrument Five-Year Limited Warranty

Additional Product Warranty Notes:

Takamine - Japan Ltd Lifetime (1988) Electronics and Plating are not covered by warranty

Takamine - G Series Ltd Lifetime (1997) Electronics and Plating are not covered by warranty

Takamine - Jasmine Ltd Lifetime (1997) Electronics and Plating are not covered by warranty

Takamine - Jasmine Studio 5 Year Limited Electronics and Plating are not covered by warranty

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Who do I contact for warranty service for my guitar?

Please contact your place of purchase and request a warranty service evaluation. You’ll need a copy of your sales receipt for this.

To locate dealers please visit our dealer finder.

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What if my place of purchase is out of business?

You can request a warranty service evaluation from a Takamine Authorized Dealer or Warranty Service Center near you, which you can locate using the links below. Again, you’ll need a copy of your sales receipt for this.

To locate dealers please visit our dealer finder.

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What if my guitar is not repairable?

We will replace it with another one of equal value. In the case of a discontinued model, We will replace it with another of equal or greater value.

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Will the Cool Tube preamp, CT4B II preamp or CT4-DX preamp work in my G-series Takamine?

No. The Cool Tube, CT-4BII and CT4-DX preamps are designed for use only in Pro Series Takamine guitars made in Japan. They are not compatible with G Series guitars and electronics.

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How can I get parts for my guitar?

Contact your place of purchase to order parts. You’ll need to provide the model and serial number of the product to do this, and a copy of your sales receipt if the part is under warranty.

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How many Limited Edition Models were produced in each year?

Limited Edition models were produced in the following quantities from 1987 onward:

  • LTD87: 400
  • LTD88: 400
  • LTD89: 800
  • LTD90: 1000
  • LTD91: 1000
  • LTD92: 1200
  • LTD93: 1200
  • LTD94: 1200
  • LTD95: 1200
  • LTD96: 1200
  • LTD97: 1500
  • LTD98: 2000
  • LTD99: 1750
  • LTD2000: 1700 (six left-handed)
  • LTD2001: 1400 (six left-handed)
  • LTD2002: 1100 (12 left-handed)
  • LTD2003: 900 (12 left-handed)
  • LTD2004: 530 (six left-handed)
  • LTD2005: 620 (12 left-handed)
  • LTD2006: 600
  • LTD2007: 500 (four left-handed)
  • LTD2008: 685 (eight left-handed)
  • LTD2009: 580 (six left-handed)
  • LTD2010: 280 (four left-handed)
  • LTD2011: 271 (four left-handed)
  • LTD2012: 50
  • LTD2013: 300
  • LTD2013 SE: 51

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What brand/gauge strings are factory installed on Takamines?

Six-string steel guitars: D’Addario EXP16 light-gauge strings

Twelve-string guitars: D’Addario EXP38 light-gauge strings

Six-string nylon guitars: D’Addario EXP45 Coated Normal Tension strings

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What kind of strings come on the TB10 Bass?

D’Addario XL Chrome Flat bass strings, gauges .050, .070, .085 and .105. You can, however, use whatever bass strings you prefer.

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How much is my guitar worth?

The best source for information on the value of your instrument is your nearest authorized Takamine dealer, who is knowledgeable about the products and the market in your area.

To locate dealers please visit our dealer finder.

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Caring for your Guitar

Here are the basics on keeping your guitar in great shape.

The four most important things you must do for your guitar:

  1. Keep it clean
  2. Keep it comfortable
  3. Don't hurt it
  4. Play the heck out of it

Keep it Clean

Among the many fine guitar-cleaning products available at your local music store, a good polish and some lint-free polishing rags are must-have items.

After playing your guitar, wipe the strings with a dry cloth. Use guitar polish sparingly on the rest of the instrument. On satin finishes, the wood will take on an attractive patina over time. Again, use polish sparingly or simply use a clean, slightly damp cloth to wipe down the surface, following it up soon after with a clean, dry cloth to ensure that no moisture remains.

Use lemon oil or a specially formulated fingerboard conditioner on the fingerboard and bridge a couple of times a year or when the wood looks dry (you must remove the strings to do this).

Replace old, dull or discolored strings. Do not remove all the strings at once. Rather, change strings one at a time, as this puts less stress on the truss rod (click here for instructions on adjusting Takamine’s two-way truss rod).

Keep it Comfortable

Generally, your guitar is comfortable under the same temperature and humidity conditions in which you are comfortable. Moderate temperatures and a 40- to 60-percent humidity level are optimal for your guitar.

Use a case or room humidifier if you’re in mountains or desert and run heating or air conditioning frequently (or if you’re unsure of conditions). You won’t need a humidifier if you live near larger bodies of water or on a boat; a desiccant (silicon pack) might be necessary in these conditions.

Don't Hurt it

Do not “shock” your guitar by subjecting it to environmental extremes.

For example, if it’s winter and your guitar is in the car for a while in snowy conditions, don’t open the case as soon as you enter a warmer environment such as a home or a club or another venue; leave it in its case with the lid closed for a period sufficient to let the instrument come up to room temperature. For several good reasons, in fact, do not leave your guitar in the trunk of your car, or even just locked up in a vehicle’s interior.

A good case is invaluable. When you put a guitar in its case and close the lid, make sure the latches are properly engaged. Carry the case with the lid facing toward you.

If you’re unfamiliar with making truss rod adjustments yourself, let someone who is familiar with them—such as a qualified repair professional or experienced guitar tech—do it for you.

Don’t tune your guitar above pitch. Tune to proper pitch. A wide variety of reliable and inexpensive electronic tuners are available.

Be especially careful when flying with your guitar. Loosen the strings by a whole step or so and put it in the sturdiest and best-fitting guitar case you can find.

Play the Heck out of it

Playing your guitar makes you feel great—and also makes your guitar feel great. Playing your guitar actually helps the wood it’s made of develop tone. And the more you play your guitar, the more you’ll develop a feel for it and be able to recognize when maintenance is needed.

And it will eventually require maintenance. Guitars are machines with adjustable parts, and, like all machines, are subject to the vagaries of use, abuse and environmental conditions. Your guitar will occasionally require service or repair, such as a setup, fret dressing or a truss rod adjustment. There are several minor routine maintenance procedures that many guitarists are comfortable performing themselves and for which instruction is readily available; others prefer to leave such work to qualified professionals. Either way, a well-maintained guitar will reward you with years of enjoyment.

Pro Series models

Japanese-built Takamine Pro Series guitars can be reliably dated from the eight-digit serial numbers typically found at the neck block inside the instruments.

The first two digits designate the year of manufacture, followed by two digits denoting the month. The remaining four digits denote the instrument’s sequential number of manufacture among all the instruments made during the month indicated.

For example, serial number 07100091 indicates a guitar built in 2007 (07), in October of that year (10), and that it was the 91st guitar made that month (0091). Similarly, serial number 09050112 indicates the 112th guitar made during May 2009.

In mid/late 2012, US distributed Japanese-built guitars switched to the year designation that guitars distributed in Japan use. See below for the formula used to tell the year of manufacture.

G Series models

The serial-numbering scheme for G Series Takamine models has changed several times over the years. Consequently, the best way to determine your G Series instrument’s manufacturing date is to contact Takamine by e-mail at askus@takamine.com. We can then verify the manufacturing date.

Takamine models distributed in Japan

Japanese-made Takamine models distributed in Japan have their own serial-numbering scheme that can be used to reliably date them. In these eight-digit numbers, the first two digits signify the number of years since Takamine’s establishment in 1962. The following two digits denote the month, and the remaining four digits denote the instrument’s sequential number of manufacture among all the instruments made during the month indicated.

For example, serial number 46090002 indicates a guitar built in 2008 (1962 plus 46 years), in September of that year (09), and that it was the second guitar made that month (0002). Similarly, serial number 49110033 indicates the 33rd guitar made during November 2011.

Contact Us

When e-mailing us, please briefly indicate the nature of your issue in the subject line; this lets us process and respond to your message as quickly as possible. Please do not include pictures or attachments in your e-mail, as we’re unable to receive them.

So that Takamine can respond to your e-mail inquiry as accurately and efficiently as possible, please note your country of residence in your message.

United States:

Takamine Guitars
17600 N Perimeter Dr, Suite 100
Scottsdale, AZ 85255
http://www.kmcmusic.com

askus@takamine.com

All Other Inquiries:

Customers in the United States and Canada can e-mail questions to askus@takamine.com or consult the international distributor locator (www.takamine.com/support/international) for questions specific to a particular region.


Those interested in becoming a U.S. or Canadian Takamine dealer can click here.

Canada:

B & J Music Ltd.
2360 Tedlo Street
Mississauga
Ontario, Canada L5A 3V3
Email: bjmusic@kmcmusic.com
Phone: 905-896-3001

U.K. and Ireland:

Fender Musical Instruments GBI
Leo House
East Grinstead
West Sussex
RH19 1QZ
Email: ukqueries@fender.com
Phone: +44 (0) 1342 331 732

France:

Fender France
34 Rue Mozart
Clichy Cedex
92587
Email: frenchhotline@fender.com
Fax: +33 (1) 47 30 32 43

Warranty information

How to obtain warranty information

If you are a retailer, please contact KMC Music customer service with the model number, serial number, problem and warranty status of the item. You will be issued a Return Authorization number (RMA) and shipping instructions to return the instrument to the appropriate KMC Music facility for warranty evaluation

If you are a consumer, please contact your place of purchase to request warranty evaluation. You will need to provide the model number, serial number and a copy of your original sales receipt. The retailer will contact KMC Music on your behalf to arrange a warranty evaluation.

If your place of purchase is no longer in business or is not located near you, please consult our Warranty Service Center search engine to find one near you.

If you have an electronics problem, please use the Warranty Service Center search engine on the Takamine website to find a local Authorized Service Center to contact for evaluation. In most cases, the Service Center can troubleshoot, order parts and make repairs.

THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEBSITE APPLIES TO CUSTOMERS IN THE UNITED STATES AND CANADA ONLY.

YOU CAN REGISTER YOUR NEW GUITAR ONLINE ON THE WARRANTY REGISTRATION PAGE.

FOR CUSTOMERS OUTSIDE THE UNITED STATES AND CANADA, PLEASE CONTACT YOUR TAKAMINE DISTRIBUTOR.

Click here to view or print the KMC MUSIC INC. ACOUSTIC INSTRUMENT LIMITED LIFETIME WARRANTY.

Click here to view or print the KMC MUSIC INC. FRETTED INSTRUMENTS 5-YEAR LIMITED WARRANTY.

Customer Service

Please visit our warranty information center for product customer service.

To contact a Takamine representative, e-mail askus@takamine.com. So that Takamine can respond to your e-mail inquiry as accurately and efficiently as possible, please note your country of residence in your message.

THE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEBSITE APPLIES TO CUSTOMERS IN THE UNITED STATES AND CANADA ONLY.

FOR CUSTOMER SERVICE AND WARRANTY INFORMATION OUTSIDE THE UNITED STATES, AND CANADA, PLEASE CONTACT YOUR TAKAMINE DISTRIBUTOR.

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