Frequently Asked Questions
What is the warranty period of my guitar?PRODUCT WARRANTY COMMENTS
Takamine - Japan Ltd Lifetime (1988) Electronics and Plating are not covered by warranty
Takamine - G Series Ltd Lifetime (1997) Electronics and Plating are not covered by warranty
Takamine - Jasmine Ltd Lifetime (1997) Electronics and Plating are not covered by warranty
Takamine - Jasmine Studio 5 Year Limited Electronics and Plating are not covered by warranty
Who do I contact for warranty service for my guitar?You need to contact your place of purchase with a copy of your sales receipt and request a warranty service evaluation. The dealer or service center should then contact KMC Music and request a Return Authorization number.
What if my place of purchase is out of business or in another state?Use our website's search engines to find a local Authorized Dealer or Service Center for your product. Then contact them with a copy of your sales receipt and request a warranty service evaluation.
How long does it take to get a warranty service evaluation?The dealer or service center must contact KMC Music for a Return Authorization (RMA) number and shipping instructions. As a consumer, you are responsible for shipping charges to return the product to KMC Music. Once in the possession of KMC Music, the evaluation normally takes 2-3 days.
What happens after the evaluation?KMC Music determines if the product is repairable and will repair it under the terms of the warranty policy for that product. The product will be returned to the dealer or service center, prepaid.
What if my guitar is not repairable?KMC Music will replace the item with another one of equal value. In the case of a discontinued model, KMC Music will replace the item with another of equal or more value.
Is my warranty transferable?No, all KMC Music warranty policies are valid only to the original purchaser with a warranty card on file or a copy of the original sales receipt as proof of purchase.
Will the Cool Tube preamp or the CT4B II preamp work in my G-series Takamine?The Cool Tube and CT4B II preamps are both designed for use only in Pro-Series Takamine guitars made in Japan. These are not compatible with G-series guitars and electronics.
How can I get parts for my guitar?Contact your place of purchase to order parts. You need to provide the model and serial number of the product and a copy of your sales receipt if the part is under warranty.
What does a Limited Lifetime Warranty Policy really mean?Our Limited Lifetime warranty policy means that for the first 2 years you own the product, KMC Music will cover all parts and labor for anything deemed defective. After that initial 2 year period, KMC will cover the parts for anything deemed defective as long as you own the product, but now the consumer is responsible for any labor charges incurred in the repair.
Please Note: All electronics, machine heads and strings are not covered under warranty.
How many Limited Edition Models were produced in each year?LTD87 - 400qty, LTD88 - 400qty, LTD89 - 800qty, LTD90 - 1000qty, LTD91 - 1000qty, LTD92 - 1200qty, LTD93 - 1200qty, LTD94 - 1200qty, LTD95 - 1200qty, LTD96 - 1200qty, LTD97 - 1500qty, LTD98 - 2000qty, LTD99 - 1750qty, LTD2000 - 1700qty (6 left-handed), LTD2001 - 1400qty (6 left-handed), LTD2002 - 1100qty (12 left-handed), LTD2003 - 900qty (12 left-handed), LTD2004 - 530qty (6 left-handed), LTD2005 - 620qty (12 left-handed), LTD2006 - 600qty, LTD2007 - 500qty (4 left-handed), LTD2008 - 685qty (8 left-handed), LTD2009 - 580qty (6 left-handed), LTD2010 - 280qty (4 left-handed), LTD2011 - 271qty (4 left-handed)
What brand/gauge strings are factory installed on Takamines?Six string steel - D'Addario EXP16 light gauge
Twelve string - D'Addario EXP38 light gauge
Six string Nylon - D'Addario EXP45 Coated Normal tension
What kind of strings come on the TB10 Bass?Takamine puts D'Addario XL Chrome Flat bass strings on the bass at the factory,
.050, .070, .085, .105, but you can use whatever strings suit you best.